Privacy Policy
OnAuto AI (“OnAuto,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, forms, and services.
Information We Collect
We may collect personal information such as your name, phone number, email address, and appointment details when you submit a form or interact with our services. Payment information when you make a purchase or request a quote. Opt-in records and timestamps for all communication channels (SMS, email, etc.). Records of inquiries and service requests. Appointment details and preferences. Service history and feedback. Website usage patterns and analytics. Cookies and similar technologies.
SMS Communications
If you opt in to receive SMS messages from OnAuto AI, we may send you non-marketing messages related to your inquiry, appointment scheduling, confirmations, reminders, and service-related updates. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP.
Use of Information
We use your information to provide and improve our services, respond to inquiries, schedule appointments, and communicate important updates.
Data Sharing
We do not sell or share your personal information with third parties for marketing purposes. Information may be shared with service providers solely for the purpose of delivering our services. We may share your personal information in the following situations:
-With service Providers: We may share your personal information with service providers for the sole purpose of delivering and optimizing our service.
-For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, or acquisition of all or a portion of Our business to another company.
-With Your Consent: We may disclose Your personal information for any other purpose with Your consent. When You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact
If you have questions about this Privacy Policy, contact us at [email protected].
Privacy and Data Handling Commitment
At OnAuto AI - Our Assurance and Practices At OnAuto AI ("OnAuto," "the Company," "we," "us," or "our"), safeguarding your privacy stands as a foundational element of our operations. This extended Privacy Policy offers a thorough explanation of how we collect, handle, and secure your personal data during your engagements with our web presence, interactive forms, and a suite of services.
Personal Information Collection Procedures
As you navigate through our offerings and proceed to engage with our forms or utilize our services, we may accumulate personally identifiable information such as your full name, telephone number, electronic mail address, and specifics regarding your appointments. This practice is critical for facilitating your requests and ensuring a seamless interaction with our service portfolio.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
-Analyze site traffic and user behavior
-Remember your preferences
-Improve website functionality and user experience
-Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
Communication Preferences and SMS Interactions
Providing a streamlined communication channel, OnAuto AI extends the option for users to subscribe to SMS updates. Subscribers may receive transactional messages pertinent to inquiries, scheduling of appointments, confirmation notices, reminders for forthcoming appointments, or essential communications regarding the services we render. Please note that the volume of messages can differ subject to individual user interaction. Standard message and data tariffs might be applicable as per your mobile carrier plan. Should you desire to cease receiving these messages, you can do so by sending a text message with the word STOP or may seek further assistance by texting HELP to us.
Purpose and Utilization of Collected Information
The information you provide to OnAuto AI is pivotal for the bespoke delivery and enhancements of our services. We are committed to using your data with the sole intent of attending to your questions, managing appointment settings efficiently, and keeping you abreast of pertinent upgrades and service-oriented notifications.
Commitment to Non-Disclosure of Data
It is important to us that you feel secure in the knowledge that OnAuto AI has a stringent policy against the sale or arbitrary distribution of your personal data to marketing agencies or third-party entities. The disclosure of information is limited to trusted service providers and is conducted exclusively to enable the provision of our services to you. Making Inquiries Regarding Privacy Practices Should you harbor any inquiries or require elaboration about the practices outlined in this Privacy Policy or if you wish to discuss any privacy-specific concerns, we cordially invite you to establish contact with us via [email protected]. Your peace of mind regarding data privacy is imperative to us, and we are here to address your concerns rigorously. Your trust is paramount to the ethos of OnAuto AI, and through this comprehensive Privacy Policy, we aim to demonstrate our steadfast commitment to protecting your personal information while delivering exceptional services tailored to your needs.
Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication mechanisms
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.